Welcome to The Green Bags Grocery. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
1. General
- These Terms and Conditions apply to all users of this website.
- By accessing or using our site, you agree to be bound by these terms.
- The Green Bags Grocery reserves the right to update or modify these terms at any time without prior notice.
2. Products and Availability
- All products listed on the website are subject to availability.
- We reserve the right to discontinue or change product listings, pricing, or specifications at any time without notice.
- In case a product becomes unavailable after placing an order, we will notify you and issue a refund if required.
3. Pricing
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
- Prices are subject to change without prior notice.
4. Orders & Payments
- All orders must be paid for in full at the time of checkout using our secure payment gateway.
- We currently do not offer Cash on Delivery (COD).
- Orders will be processed only after successful payment confirmation.
5. Shipping & Delivery
- Orders are dispatched within 24 hours and delivered within 6–7 business days.
- Delivery timelines may vary based on your location and external factors like weather or courier delays.
- Detailed shipping information is available in our Shipping Policy.
6. Returns & Refunds
- Due to the nature of grocery items, we only accept returns for damaged or incorrect products.
- Requests for return or refund must be made within 24 hours of delivery, with valid proof (such as photos).
- Refunds will be processed within 7–10 business days after approval.
7. Use of Website
- You agree not to misuse the site or engage in any unlawful activity while using our services.
- The content, images, and branding on this site are the property of The Green Bags Grocery and may not be used without permission.
8. Privacy
- We are committed to protecting your personal information.
- Please refer to our Privacy Policy to understand how we collect, use, and secure your data.
9. Contact Information
If you have any questions regarding these Terms and Conditions, you can reach us at:
📧 Email: support@thegreenbagsgrocery.com